General conditions



Maria Cristina Sterling jewels are handmade in Tuscany and made in Sterling Silver white, burnished, black, rosé and gilded. They are all unique creations, each different from the other precisely because they are made entirely by hand.

The photos on the shop are representative, the colors and shapes can be subject to small discrepancies attributable to manual processing, the peculiar properties of natural stones, but also to the monitors on which they are displayed.

The Sterling Silver is a precious metal with extraordinary shine; at the same time, it is naturally subject to oxidation, a natural reaction that occurs when silver comes into contact with the air. Regularly lucidizing sterling silver with a soft cloth prevents the accumulation of oxidation layers and keeps the silver’s brightness intact. Polishing does not remove scratches. The sterling silver white jewels are treated with rhodium, to preserve the whiteness and shine of the silver for longer and to give even more resistance to oxidation.

Maria Cristina Sterling jewels are made to last over time and to keep their quality intact, just follow a few simple tips. A good basic rule is to make sure that the jewel is the last thing you wear in the morning and the first thing you take off in the evening; the exposure then of the jewel to contact with make-up, creams, hairspray perfumes and household chemicals can speed up the oxidation process, in addition to the exposure ofthe jewel towater, moisture and heat.

The surface of the burnished jewels has undergone special treatment; oxidation disappears over time, the speed of this processdepends on how jewels aretreated. Sweating, chlorine, perfumes, cleaning agents and solvents to polish silver are some of the factors that lead to deterioration of burn, the loss of intensity over time, however, is to be considered a normal condition and not a defect.

The sterling silver jewelry in black have had a special treatment that maintains the color over time, specifically the rhodium which is a very resistant metal, is combined with ruthenium, used in black coloring, to guarantee color over time, if the jewel is treated properly. Together they give a dark anthracite finish, and provide adequate protection to the Silver, thanks to their characteristics of high resistance to corrosion.

The rosé jewels are made of sterling silver, plated in 18-karatrose gold; any defects of the products are covered by standard warranty, however, it should be remembered that the disappearance of the plating over time should be considered a natural process due totorthe normal use of jewelry, not a defect.

The gold jewels are made of sterling silver, plated in thickness in 18-karat gold; any defects of the products are covered by standard warranty, however, remember that the disappearance of the plating over time should be considered a natural process caused by the normal use of jewelry, not a defect.

The stones used are natural and/or reinforced semi-precious hard stones, cultivated pearls and natural and/or colored crystals. Any small variations in color and size are proof of the high level of craftsmanship required in the creation of jewelry with stones, pearls and crystals.

Images and descriptions of each product are available online, as well as a size chart to help in choosing the correct size.
The website does not contain all the Products and Not all the Products described on the website are or will be available in all the jewellers’ shops

Published prices and final invoices are in Euro.
SHOP.MARIACRISTINASTERLING.IT encourages clients to contact their home bank to receive the accurate price conversion and any bank commissions related to the transaction.

The prices of the products are inclusive of all Italian taxes and duties excluding shipping costs, calculated separately, and any additional purchase tax charges and Custom fees of the Country of the Customer. In the Countries where any additional purchase tax charges and Custom duties are applied, the same will be borne by the Customer both for the purchase and the  possible return of the product.

Before submitting an order proposal, Customers are invited to make sure that they have read and understood the instructions provided during the purchase procedure as well as these General Terms and Conditions, since they could be binding once the contract has been concluded. In order to purchase the Products the Customer must fill out and submit the form with the order proposal in electronic format to Gioielli Life Italia, following all the instructions contained on the Website. The Customer must add the Product to the relative “trolley” after having read and accepted the General Terms and Conditions (with particular reference to the cost of delivery and the terms regarding the right to withdrawal) and the Privacy Policy. At this point it will be necessary to select the preferred payment method and then the option “Continue with order”.
Upon submission of the order proposal to Gioielli Life Italia, the Customer acknowledges and declares to have read all the indications supplied during the purchase procedure and to fully accept the General Terms and Conditions.
the form with the order proposal and the Customer’s data entered on the same will be held by Gioielli Life Italia for the period of time established by the relative regulations in force.

The Customer can make payment of the price of the Products and relative delivery expenses by either credit card.
Gioielli Life Italia srlu. shall accept payment made with:
In the event of it being impossible to make payment of the amounts owed by the Customer for any reason whatsoever, the purchase process and the purchase made will both be automatically cancelled.

The agreement stipulated between Gioielli Life Italia and the Customer shall be understood as concluded once the Customer receives confirmation from Gioielli Life Italia an e-mail that the order proposal has been successful .The order proposal submitted by the Customer will only be binding for Gioielli Life Italia if the entire purchase procedure has been regularly and correctly completed and no errors have been detected by the Website. The Customer must promptly check the contents of the email and immediately notify Gioielli Life Italia of any errors or omissions.

Clients who have been sent a by newsletter, through social networks or on approved promotional web sites will recived updates on news!

Shipment maybe free or can have an additional cost according to the different destination as better specified in yhe details of the products. For safety reasons, the Products purchased on the Website will be delivered to the address registered on the credit card unless otherwise indicated by the Customer, and at the time of delivery the Customer or an adult over the age of 18, must sign for the same. No deliveries will be made to PO boxes. All the purchases will be delivered by the selected courier (hereinafter, “Courier”) during weekdays from Monday to Friday (not Saturdays or local or national holidays). Gioielli Life Italia cannot be held liable for delays which are unforeseeable and/or only ascribable to the Courier, against whom all relative claims must be advanced. However, except in cases of force majeure or unforeseeable circumstances the Products will be delivered within a maximum of 30 (thirty) days starting from the day after the date on which the agreement was concluded. For consignment of the Products, the presence of the Customer or its representative will be necessary at the address of the recipient indicated in the order. At the time of delivery of the Products by the Courier, the Customer is required to check the following: that the number of packages delivered corresponds to the number indicated on the transport document (DDT);
that the packaging is intact, not damaged, wet or in any other way altered, also with regard to the sealing materials. Any damage to the packaging and/or the Product or a mismatch between the number of packages and the indications on the transport bill, must immediately be reported in writing on the Courier’a proof of delivery document. Once the Courier’s document has been signed without comments added by the Customer, the latter will not be entitled to advance any claims concerning the exterior characteristics of the package delivered.

GIOIELLI LIFE ITALIA SRLU reserves the right to decline an order in the event that the order does not receive express verification or approval from the Client’s bank.
Once an order is placed for available items no changes can be made to that order. Orders placed separately will be shipped separately.
SHOP.MARIACRISTINASTERLING.IT reserves the right to delay a shipment if the order is not able to be shipped for reasons beyond control. Please note that during promotions and sales there may be delays in immediate shipping.
It is at the sole discretion GIOIELLI LIFE ITALIA SRLU to reserve the right to decline to process an order and/or offer service to anyone at any time.

It is Gioielli Life Italia SRL’s desire to guarantee the Customer’s complete satisfaction, the Customer is therefore entitled to withdraw from the
Agreement without specifying any reasons, and to return the Products purchased on the Website within a period of 14 days after the date of receiving
The Products .
In order to exercise the right to withdraw, the Customer must send an email to the address:
containing the intention to avail of the right to withdraw in accordance with article 64 of the Consumer Code .

It is only possible to return unworn, unused and undamaged products, accompanied by the intact institutional packaging.  Any product returned that is not in accordance with what has just been described will not be refunded.

Gioielli Life SRL shall refund the total price of the Products provided these are returned by the Customer without having been worn, used or damaged, and provided accompanied by the relative original receipt and with the original
The costs of returning the Products will be charged to the Customer and any expenses incurred by the Customer for the returns will not be refundable.
Gioielli Life Italia SRL agrees to reimburse the Customer by and no later than 30 days after the date of receipt of the communication of order cancellation or withdrawal and will send an email communicating the reimbursement made .
Gioielli LIFE Italia SRL cannot be held liable for the reimbursement or compensation of Products shipped by the Customer but not received due to loss, theft or damage not ascribable to the later.

 Returns not allowed:
-items offered in discount;
-personalized articles or made on Customer’s request.

If a Product sold by Gioielli Life Italia should have any manufacturing defects or any presumed compliance defects relating to Products sold by Gioielli Life Italia S.RLU., the Customer must immediately contact the online assistance service at the email address: The Customer is entitled to have the compliance of a product restored free of charge, via repair or replacement of the same, or in the event of these remedies failing, a suitable reduction in price or termination of the agreement. The Customer shall lose these rights if it fails to report the compliance defect to Gioielli Life Italia within ten days after the date on which the defect was discovered.

SHOP.MARIACRISTINASTERLING.IT declines every responsibility that, due to a particular configuration of a client’s computer or to malfunction, the colors of the products visualized on the web site could appear to be slightly different from the original.
For more information contact:

This notice contains the terms and legal conditions that govern the web site, SHOP.MARIACRISTINASTERLING.IT.
Users of SHOP.MARIACRISTINASTERLING.IT accept and agree to respect all the conditions included in this declaration.
If Users do not accept these terms, GIOIELLI LIFE SRLU reserves the right to ask the Users to refrain from using the SHOP.MARIACRISTINASTERLING.IT web site.
The access and the use of the web site SHOP.MARIACRISTINASTERLING.IT are for personal use only.
The visualization of the web site SHOP.MARIACRISTINASTERLING.IT provides Clients with product information and the possibility to purchase merchandise.

Gioielli Life Italia S.RLU., has created and published the web site SHOP.MARIACRISTINASTERLING.IT with the mission to offer a service exclusively for its own Clients.
The products on sale on the web site SHOP.MARIACRISTINASTERLING.IT are destined to the Final Customer. By “Final Customer”, Gioielli Life Italia S.RLU., intends person or persons who do not operate their own entrepreneurial nor professional activity that may include but not be limited to the re-sale of merchandise purchased at SHOP.MARIACRISTINASTERLING.IT.
Gioielli Life Italia S.RLU., reserves the right to not process orders from persons that are not the Final Customer and any other orders that are not in conformity with the said commercial policies.

To place orders at SHOP.MARIACRISTINASTERLING.IT Clients must:
– Be an individual as defined as a “Final Customer”
– Be 18 years or older.
– Be eligible and competent to enter legally binding contracts.
– Have a valid POP e-mail address.
– Have a valid Credit Card: Visa, American Express, MasterCard or a Verified Paypal Account or a Bank account.

Gioielli Life Italia S.RLU., publishes information on its web site SHOP.MARIACRISTINASTERLING.IT to provide a service to Users, but declines every responsibility of the possibility of eventual technical inaccuracy and/or typographical errors. Once brought to attention, Gioielli Life Italia S.RLU., will execute immediate correction.
Gioielli Life Italia S.RLU., also reserves the right to make corrections and changes to the web site when necessary without giving prior notice.
Gioielli Life Italia S.RLU., does not offer any guaranty that the information published on its own web site, is in conformity with the laws of the User’s competent jurisdiction.

Gioielli Life Italia srlu guarantees the authenticity of all the Products purchased on the Website. The Products bearing the “MARIACRISTINASTERLING” brand are manufactured with the highest quality materials by master craftsmen. The “MARIACRISTINASTERLING” brand, together with the series of figurative and non-figurative trademarks present on the Products, on the relative accessories and/or packaging, and on the trade dress, irrespective of whether registered or not, likewise all the illustrations, photographs and logos protected by copyright and more generally, all the intellectual property rights relating to the Products, are and shall remain the exclusive property of the company Gioielli Life Italia srlu.

The MARIACRISTINASTERLING.COM web site, in adhering to Italian law and in particular to the Court of Florence, states:
“Entering this web site the User and Gioielli Life Italia srlu
agree that the laws and the regulations of the Italian State will enforce any questions pertinent to the use of the web site. The User and Gioielli Life Italia srlu
also agree to submit exclusively to the competent Court of Florence for the questions above. Gioielli Life Italia srlu
does not guarantee in any way that material present on the web site can be appropriate or of possible use in other countries, and the access to those materials from places where the relative contents are illegal is expressly prohibited. Users who choose to enter this site from said locations, do so at their own risk, and are solely responsible to respect relative local law.

By using this site you agree unconditionally to the terms and conditions contained herein which may however be changed at any time and without warning Gioielli Life Italia srlu. at its sole discretion; your use of the site subsequent to any changes of such kind will be taken as your unconditional acceptance of the terms and conditions as modified. The information, images, photographs, trademarks, products and in general elements and material on this website are divulged for promotional and advertising purposes only; you may download or copy the aforesaid information and materials for personal use only, any commercial use thereof is strictly prohibited.